PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR OUR SERVICES. Artisan Agility (“Company”) and www.sierraagility.com (“the Website”) (collectively “we”) are committed to protecting the privacy and security of our visitors, registered users, and subscribers who access our Website or Services. This Privacy Policy describes how the Website and our Services collect and use personal information. By using the Website and Services, you acknowledge that you have read and accepted our privacy practices set forth below.

If you do not accept our privacy practices, you should not continue using either the Website or the Services. This Privacy Policy is incorporated by reference into and forms part of our Terms of Service.

Confidentiality and Security of Personal Information

We have implemented commercially reasonable security measures and follow generally accepted industry standards to protect personally identifiable information sent to our Website or provided to our Services during transmission and afterward. You must ensure that you do not disclose your password to anyone.

However, despite our efforts to maintain the confidentiality and security of your account, no method of transmission over the Internet and no method of electronic storage is entirely secure. Although we try to protect your personal information, we cannot guarantee its absolute security.

Personal Information We Will Collect

When you register an account with us, we may collect your personal information. You must provide your first and last name, address, and credit card information (including your three-digit security number). You will also be asked to create a login and site name and password for your account.

When you access and use our Services, we may also collect information about the business contacts you upload into your account and any proposals you create. We may collect the IP address of your computer to enable us to detect unauthorized transactions, better manage website traffic, and gather other analytics on the Website.

We may also use “cookies,” which are small data files placed and stored on your computer, to help you manage our website’s use. Cookies are used as follows:

  • To recognize you as a regular user;
  • To remind us of who you are;
  • To estimate our audience size by determining repeat usage of the Website to help target advertisements based on user interests and behavior;
  • To track your progress;
  • To measure traffic patterns for use as a research tool to understand how our users’ habits are similar or different from one another; and
  • To conduct other research.

You can set your browser to notify you when you receive a cookie to give you a chance to determine whether or not to accept it. If you do not accept cookies, some pages may not display properly or you may not be permitted to access certain information.

Purposes for Which We Will Use Personal Information

We make every effort to identify the purposes for which we will collect personal information at or before the time the information is collected. We will use your personal information only for the purposes disclosed at the time of collection or as otherwise set out in this Privacy Policy unless we have your consent for another use or unless such other use is authorized or required by law.

Our policy is to collect personal information from you for the following purposes:

  • to provide Services to you and enable you to create proposals;
  • to generate analytics for the improvement of the Website and Services,
  • for marketing purposes;
  • to promote and market our Services to you;
  • to maintain a commercial relationship with you and to communicate with you (which may include: advertising, promotions, and account verification);
  • to identify your needs and/or preferences;
  • to meet legal and regulatory requirements;
  • to administer, maintain, manage, and improve our business operations; and
  • as otherwise required by law.

Sharing of Personal Information

We do not rent, trade, or share personal information with third parties except to provide products or Services which you requested when we have your permission or under the following circumstances:

  • We use third parties for credit card processing that are prohibited from using your personally identifiable information for promotional purposes.
  • We may export data at your request to our third-party integration partners.
  • We may share your aggregate anonymous information with third parties to improve the Website and Services or for marketing purposes.
  • We may share your information with third-party contractors such as developers, support administrators, designers, data analysts, and network technicians to maintain and improve the Services.
  • We may share your information with third-party vendors who help to manage and store data uploaded to Sierra Agility or to support and improve the Services.
  • We may share your personal information if required by law and if we believe that the disclosure is required or necessary to protect our rights and/or comply with a judicial processing or legal process served on our Website of Services.
  • We may share personal information if we believe that it is required to investigate, prevent, or take action regarding illegal activities, suspected fraud, a potential threat to the physical safety of a third party, or as otherwise required by law.
  • We may transfer personal information to a third-party entity in case of an assignment of this Website for any reason. You will be notified via email of any such change in ownership or control of personal information.
  • We may share personal information with legal, financial, and professional advisors.
  • We may share personal information with third parties upon receiving your consent as required by law.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Your profile picture may be visible to the public.

Except as provided above, we will not share your information with any third party without permission.

Access to Your Personal Information

You can review, update, delete, or correct your personal information on file with us online or in person at any time. We require a written request to access your personal information unless you log in and update your personal information yourself directly. Upon receipt of any written request, we will take commercially reasonable steps to allow you to access any such information. We may charge a reasonable fee to cover our costs in providing such access.

Email Requests for Personal Information

We will never initiate a request for personal information by email or pop-up window. If you receive a request by email or pop-up window, please do not respond and notify us as set forth below.

If you believe you have been a victim of fraud, please report it to the police and take all available actions to protect yourself. Also, please notify us so we can take all possible measures to protect you and the other visitors, registered users, and subscribers.

Children

We are committed to protecting the privacy of children. In furtherance of this commitment, we restrict the use of our Website and Services to persons eighteen (18) years of age or older. We do not knowingly or intentionally collect personal information from children under thirteen (13).

Contact with You

We may use your email address to contact you occasionally to send notices required by law, provide information regarding this Website or our Services, or resolve any complaint.

Changes and Updates to this Privacy Policy

We may amend this Privacy Policy at any time at our sole discretion and without prior notice. You should check back with us occasionally to confirm that there have been no significant changes.

Please note that the use of information that we gather is subject to the Privacy Policy then in effect at the time of service.

Other Legal Notices

If you ever have a dispute over privacy or security, it will be subject to this Privacy Policy and our Terms of Service. We will always make every effort to resolve any concerns you have regarding privacy that arises in connection with this Privacy Policy.

CALIFORNIA USERS

If you are a California resident, you can request information from us regarding how we share specific categories of your personal information with third parties for their direct marketing uses. California law provides that you have the right to submit a request to us at our email address to receive information on the categories of customer information that we shared and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please email [email protected] with “Request for California Privacy Information” in the subject line and in the body of your message. In response, we will provide the requested information in your email address.

Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.

International users

If you are accessing this Website or the Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Website and Services, which are governed by U.S. law and this Privacy Policy as incorporated into our Terms of Service, you will be transferring your personal information into the United States and you consent to that transfer.

Intellectual Property

Artisan Software Consulting LLC does not claim/have rights to the Intellectual Property used and stored by our customers.

Contact Us

If you have any questions or concerns over this Privacy Policy or if you need further information regarding the access to your personal information or how your personal information is used, you may contact us as listed below:

Attn.: Artisan Software Consulting, 5729 North White Sands Rd, NV 89511.

Effective Date

This Privacy Policy was last modified on the 21st of February, 2023.